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Introduction
T & T Auctions Limited respects your personal information and is committed to protecting it. This Privacy Notice lets you know what personal information we hold about you, why we need it and how we keep it safe.
Why do we keep information about you?
We keep information about you to help the process the buying and selling of auction items on your behalf.
We will let you know how this information is shared and how we keep your information safe.
We might also use this information to ask you to complete a survey. Please remember that you have the right to access personal information about you held by us, either to view the information in person, or to be provided with a copy.
What information do we hold about you?
- Identity & contact details - name, address, email & telephone number
How do we keep your information safe?
- Your information is kept safe in our secure IT systems and in protected paper storage.
- We rarely send private information outside of T & T Auctions but when we do, we use encrypted, or password protected emails.
Why do we use this information?
We use this information to carry out our what you have requested us to do for you.
- Value your items.
- Sell your items at auction
- Purchase items on your behalf.
Where do we collect your information from?
We may collect this information:
- Directly from you
- From solicitors or executers dealing with an estate.
How will we use your information?
We use this information to:
- Carry out your instructions, whether selling, buying or valuing your items.
Who will we share the information with?
Information may be shared with:
- Dealers
- Easy Live – our on-line auction service
How long will we keep your information for?
We keep information about you all the time are a client and are using our services to buy and sell item. Valuations are kept until no longer relevant.
Can we correct your information?
- If you think any of the information, we hold about you is wrong, you can ask us to correct it;
- We will correct the information if it is wrong. If there is some information that you believe is wrong, but we think it is right, we will record what you told us about this information.
Can you have a copy of your information?
Yes, you can get a copy of the information we hold about you – just ask.
Who can we speak to if we have any questions?
You can speak to any member of staff about this but if you have any specific questions, it is best to email us at info@tandtauctions.com.
Your Rights and How to Contact Us
T & T Auctions respects your rights and wants you to feel comfortable with how we use your personal data. If you have a complaint or concern about our use of your personal data, we would welcome the opportunity to address it.
You can raise a concern or ask a question by contacting us at info@tandtauctions.com
You also have the right to lodge a complaint with Information Commissioner's Office via their website Make a complaint | ICO
How to Contact Us
If you have any questions about our Privacy Notice or wish to exercise any of your rights, please contact us using the details below:
- Email: info@tandtauctions.com